What if I miss a scheduled procedure?

If you know that you are going to be late or completely missing scheduled appointment for treatment, the best thing is to call our location and let us know. The sooner we know, the easier it will be to reschedule. In best case scenario, coming late for service can result in waiting a little bit and still getting the treatment if aesthetician is available and we don’t have fully booked schedule for the rest of the day. In worst situation we would have to reschedule to another day and a small cancelation fee may apply.

Do you offer memberships or discounts?

Yes, Nova Medical Spa has a membership program that allows our clients to have first notifications about new services and regular promotions. You can register at our med spa location with a receptionist. Here is a link for more information on becoming a member. Repeated clients without membership also have the privilege of discounts that Nova Med Spa provides. We regularly send emails to registered customers with promotions. Another way to get a good deal is to register for our treatments as a group. The bigger the group, the better deal we can provide. Also we have random promotion deals that may align with some holidays, purchase of new machinery, extension of staff and many more events.

What is the difference between med spa and salon?

Medical Spas (such as Nova) provide advanced body/skin treatment and rejuvenation that require trained professionals and licensing for each specific procedure. Salons, however are leaning more towards beauty and cosmetics that are more simple to preform and do not require special certification and medical staff overseeing treatments. Medical Spas are also known for using very expensive machines in their services such as Lasers, HydraFacial and Microneedling equipment. Some medical spas may choose to provide additional services that salons have as primary.

How can I book an appointment or treatment session?

Nova Med Spa online appointment booking system is very easy to navigate and use for everyone who can reach our website. Calling in is another option. We can put you in our system schedule over the phone and create a profile for future visits to be easier. Give us a call and lets us know how Nova Medical Spa can assist you. Walk in appointments are available as well. You can simply walk in and book an appointment for consultation or your session at reception. There are possibilities for services at the same time if aesthetician is available, but most of the time our schedule is booked for few days ahead.

Why is it important to start with consultation?

At Nova Medical Spa we always recommend our clients to start with a free consultation on all services that we offer. Before scheduling s services we want to fully explain about benefits of it and analyze how many treatments you will require to see the results. Also It is important to note that every person is different and some people would not be eligible for specific treatments. Our specialist can recommend other body or skin treatment that can have comparable results, but have less potential side effects for you. After 15 to 30 Minutes of discussion with Nova Med Spa representative you will fully understand what we are suggesting and the process to achieve your goal with our services.

What if the treatment is uncomfortable?

Some people are afraid of discomfort during treatment at a medical spa. Health care providers do everything they can to minimize discomfort during these noninvasive procedures. They also ask patients to let them know if they experience any discomfort. Some people are afraid of discomfort during treatment at a medical spa. Health care providers do everything they can to minimize discomfort during these noninvasive procedures. They also ask patients to let them know if they experience any discomfort.

How does the process work when visiting a medical spa?

Patients will have to fill out some forms when visiting a medical spa. Then, they will be escorted to a treatment room for a consultation. During the consultation, the physician will explain the treatment and answer any questions. In some cases, patients can receive the treatment right after the consultation. Sometimes, though, preparation is required. For instance, those who want to undergo excess hair removal cannot shave the area for at least 24 hours prior to the treatment.

What happens if I’m not satisfied with my results?

Our goal is to provide complete satisfaction for all of our members and guests. If you ever have any issues or concerns, we’ll do everything in our power to address them quickly. However, we prefer to let our guests speak for themselves. We have a perfect 5-star rating on Google Reviews, which should tell you something about the level of care, dedication, and professionalism we put into all of our services.

Do you offer memberships or other perks?

Yes, we do. In addition to money-saving memberships, we offer several monthly promotions, discounts, and package deals. Memberships are monthly and available in three tiers, Platinum, Diamond, and Rose Gold. Members will enjoy a free hydra-facial each month and deep discounts on some of our most popular services. Yes, we do. In addition to money-saving memberships, we offer several monthly promotions, discounts, and package deals. Memberships are monthly and available in three tiers, Platinum, Diamond, and Rose Gold. Members will enjoy a free hydra-facial each month and deep discounts on some of our most popular services.

How do I know if my aesthetician is qualified?

In order to apply medical-grade treatments like Botox and Kybella®, MedSpas in Colorado must be staffed by at least one qualified medical professional or certified aesthetician. If you’re not sure, just ask. Any staff member at a reputable MedSpa should be happy to tell you about their qualifications and experience. Our owner is a licensed aesthetician with advanced certifications in all applicable services. You’ll find a list of credentials on our website as well as at the facility.

FAQs Archive - Page 11 of 12 - Nova Medical Spa

What if I miss a scheduled procedure?
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Do you offer memberships or discounts?
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What is the difference between med spa and salon?
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How can I book an appointment or treatment session?
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Why is it important to start with consultation?
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What if the treatment is uncomfortable?
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How does the process work when visiting a medical spa?
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What happens if I’m not satisfied with my results?
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Do you offer memberships or other perks?
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How do I know if my aesthetician is qualified?
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