For in person bookings (at Nova Med Spa location) we accept debit cards, credit cards and cash payments for our services and products sold in store.

Another option of payment is Online. We have a booking schedule and shop on our website, where all of our customers can purchase and schedule treatment with Nova Med Spa.

Over the phone payments can be done with credit card, but we prefer to not take your personal information and card details. Those, who cannot book online, can call us directly to book a spot for skin or body treatment and pay on arrival with one of above stated options.

Initial assessment and free consultation is performed by most experienced staff of Nova Medical Spa.

All of specialists that perform laser, microneedling, skin and body treatment are certified professionals that have been additionally trained by Nova Med Spa in our environment and with our specific machinery/equipment.

Invasive procedures, such as Botox and Fillers are performed by medical professional with Doctor or NP overseeing the process.

If you like to be assigned to specific aesthetician, please let our receptionist ahead of time and we can schedule accordingly.

At Nova Med Spa we only use latest technology for skin and body rejuvenation. Safety is the number one priority and we cannot afford to risk our client’s health by using older or not qualified machines and lasers.

Each equipment is specially purchased for each treatment, such as laser hair removal, microneedling and other methods to enhance your skin and body. Nova Medical Spa personnel is taught specifically to use newest machines with full understanding of technical details.

For most of our equipment we tightly work with Candela. They are top manufacturer of lasers and machines for med spa in North America and most of the world.

Whenever we receive a request for consultation from a client that started or recently received face or body treatments at a different medical spa, before scheduling you in, our lead aesthetician or medical professional would need a full review.

It definitely possible to continue laser hair removal, skin rejuvenation or other services at Nova after full review and understanding equipment with medication that was previously used.

We are going to assess on arrival and base suggested services on desired outcome from our analysis.

On our website you can find many products that Nova Med Spa recommend for clients after and before skin or face treatments. Each product has description with details of how to use it. You can order it with delivery or simply pick up at our store when you arrive for scheduled appointment.

At our location we sell product for skin and body treatment as well. During free consultation, our aesthetician can recommend exact product and when to use it. We can review creams and moisturizers that you currently use and compare them to our products.

There are packages that can be offered at discounted prices for all our clients. Before going into details we need to go through free consultation to see if you are eligible for services you provide. In any way we can suggest procedures that will fit you with the best results.

Nova Med spa can also provide deals on group packages for all eligible clients. A good example would be group booking laser hair removal packages for 8 treatments. Ask for options during consultation or at our reception desk.

Yes, Nova Med Spa has option of purchasing gift card to be used by someone else. Ask at the reception for options we have.

You can select a specific amount for gift card that will apply for any of our services. Also it is possible to purchase one or several sessions of treatments for specific person as a gift certificate.

There is an option to purchase electronic gift card online in our shop. Certificate will be emailed directly after buying and submitting all the information.

We ask all clients to come a little earlier and of course avoid being late. Otherwise we may not have enough time or will have to schedule your appointment for other time.

At Nova, we will ask you to fill out acknowledgement form with some personal information.

Before scheduling and performing any procedure, we will need to know if there is any medical condition, pregnancy or other things that may affect our work.

You do not need to do anything specific for consultation meeting, but to know your desired outcome and preferred procedures. We have specific instruction prior to each procedure and we will share those after consultation.

If you know that you are going to be late or completely missing scheduled appointment for treatment, the best thing is to call our location and let us know. The sooner we know, the easier it will be to reschedule.

In best case scenario, coming late for service can result in waiting a little bit and still getting the treatment if aesthetician is available and we don’t have fully booked schedule for the rest of the day.

In worst situation we would have to reschedule to another day and a small cancelation fee may apply.

Yes, Nova Medical Spa has a membership program that allows our clients to have first notifications about new services and regular promotions. You can register at our med spa location with a receptionist. Here is a link for more information on becoming a member.

Repeated clients without membership also have the privilege of discounts that Nova Med Spa provides. We regularly send emails to registered customers with promotions.

Another way to get a good deal is to register for our treatments as a group. The bigger the group, the better deal we can provide.

Also we have random promotion deals that may align with some holidays, purchase of new machinery, extension of staff and many more events.

Medical Spas (such as Nova) provide advanced body/skin treatment and rejuvenation that require trained professionals and licensing for each specific procedure.

Salons, however are leaning more towards beauty and cosmetics that are more simple to preform and do not require special certification and medical staff overseeing treatments.

Medical Spas are also known for using very expensive machines in their services such as Lasers, HydraFacial and Microneedling equipment.

Some medical spas may choose to provide additional services that salons have as primary.

Nova Med Spa online appointment booking system is very easy to navigate and use for everyone who can reach our website.

Calling in is another option. We can put you in our system schedule over the phone and create a profile for future visits to be easier. Give us a call and lets us know how Nova Medical Spa can assist you.

Walk in appointments are available as well. You can simply walk in and book an appointment for consultation or your session at reception. There are possibilities for services at the same time if aesthetician is available, but most of the time our schedule is booked for few days ahead.

At Nova Medical Spa we always recommend our clients to start with a free consultation on all services that we offer. Before scheduling s services we want to fully explain about benefits of it and analyze how many treatments you will require to see the results.

Also It is important to note that every person is different and some people would not be eligible for specific treatments. Our specialist can recommend other body or skin treatment that can have comparable results, but have less potential side effects for you.

After 15 to 30 Minutes of discussion with Nova Med Spa representative you will fully understand what we are suggesting and the process to achieve your goal with our services.